Shipping and Delivery Policy
Last updated: 18 August 2026
Please review this Shipping and Delivery Policy carefully when purchasing our products. It applies to any order you place with us.
On this page
What are my delivery options?
We deliver across Patna from our farm at Fatehpur. Orders are prepared and dispatched by us directly.
Coverage varies by locality. If you are unsure whether we reach your area, send us your locality on WhatsApp or call +91 87711 51177 and we will confirm before you order.
Fresh milk is milked in the morning, chilled, packed the same morning and delivered the same day.
Delivery charges
We offer free delivery on all orders within our Patna delivery area.
How is my subscription fulfilled?
If you are buying a subscription, we deliver on each day of the week.
To pause, change or cancel a subscription, contact us on +91 87711 51177 or by WhatsApp. Please give us reasonable notice so we can adjust the next day's delivery.
Do you deliver internationally?
We do not offer international shipping.
Questions about returns
If you have questions about returns, please review our Refund and Return Policy.
How to contact us
If you have any further questions or comments, you can reach us:
Pitvas Naturals Private LimitedTrading as Native Nature
Bhasleta Road, Brahamashtani,
Fatehpur, Patna, Bihar 800007, India
Phone: +91 87711 51177
Email: pitvasnaturals@gmail.com
Contact form: thenativenature.com/contact